Barberia
Loyalty & CRM
Loyalty & CRM
Turn customers into regulars, with rewards and messages that fit them.
Your customers leave data everywhere: on your website and app, in stores, and in every campaign they click. Antikode Loyalty & CRM turns that data into reasons to come back. We design loyalty programs with points, tiers, and rewards checked against the economics before launch, then bring your customer data together and set up automated messages across email, WhatsApp, push, and in-app. Points, rewards, and messages, all working to bring your customers back.
Loyalty & CRM case studies
All loyalty & CRM work
Questions about loyalty & CRM
We already have a loyalty program. Can you help improve it?
Yes. We review your mechanics, member data, and results, like how hard rewards are to reach and how many members are active. You'll know how healthy your program is, and what to keep, fix, or drop.
How do members join and earn points?
We design around habits your customers already have, like giving a phone number at the cashier or chatting on WhatsApp. When a store's system can't connect, members can still earn by scanning their receipt.
We already pay for a CRM tool. Can you help us use it better?
Yes. We look at your goals and the customer data you already have, then map out the segments, automations, and campaigns worth starting with.
Which channels can you reach our customers on?
Email, WhatsApp, push notifications, SMS, LINE, and in-app messages. We can also reach the same customer groups through Facebook and TikTok ads.
Can you run it for us?
Yes. Our team can run your loyalty program day to day with you, from campaigns and rewards to member support and reporting. On the CRM side, we plan the campaign calendar, create the content, send the campaigns, and track what worked, month after month.