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Bintaro Design District

Industry

Event

Client

Bintaro Design District

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About

Creating concrete impacts through a digital experience.

Services
  • UX Design
  • Mobile Development
  • Quality & Security Assurance
Impacts

36.2%

Increase in conversion rate

81.8%

Success rate for check-in feature

80%

Pass rate

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BACKGROUND

A digital companion for the creative and design community in Bintaro.

Since 2018, Bintaro Design District (BDD) has been a lively hub, bringing together enthusiasts of culture, architecture, and innovation. Recognizing the evolving trends and changing habits, there was a need to reimagine how a festival celebrating physical objects could extend its charm into the digital realm.

We joined forces with BDD in 2019 to introduce a new app. This app aimed to effortlessly guide users through events, participants, and more, offering a comprehensive experience
of Bintaro Design District event.

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CHALLENGE

Providing a seamless experience that feels intuitive and engaging.

The challenge lay in meeting the diverse needs of Bintaro Design District, providing accurate event information while ensuring a seamless user experience. As an annual event, there was a recurring task of revamping the app to align with BDD’s yearly theme, ensuring it stayed fresh and relevant.

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APPROACH

Putting simplicity and crafting eye-catching design narrative.

Our approach has seamlessly transformed the app into more than just a digital tool—it has evolved into a companion for the thriving gathering in Bintaro. We also incorporated graphic elements that represented BDD’s theme each year.

To make it more interesting and fresh, we introduced a new feature in 2023 called the digital stamp check-in feature. This digital stamp feature allows users to have an online check-in where they collect digital stamps every time they visit the exhibitions. The new feature adds an interactive element to the user experience.

Simultaneously, we prioritized security enhancements—limiting logins to a single device—ensuring a safe and enjoyable digital space for users.

RESULT

Exciting results at BDD 2023, as we achieved a 36.2% increase in conversion rate.

As the BDD 2023 event took place, our work led to exciting outcomes. We achieved a 36.2% increase in the conversion rate from app download to ticket purchase. The new digital stamp check-in feature this year also contributed to an extended average engagement time, boasting an 81.8% success rate, with 2,261 participants joining the digital journey.

Moreover, the BDD App experienced minimal drop-off, surpassing an 80% pass rate. These positive outcomes highlight the success of our joint efforts in delivering a meaningful and enjoyable digital experience for the Bintaro creative community.